Frequently Asked Questions
Does the KT-4H110 run on a standard household outlet?
Yes. The 110V model plugs into an ordinary 110VAC garage outlet with no electrician or panel upgrade needed.<br />
How much weight can it lift?
The KT-4H110 lifts 11,000 lbs (4,990 kg). It has 14 locking positions and a maximum lifting height of 84.25 inches.<br />
Can I store two vehicles on one lift?
Yes – that is the main reason owners buy a four-post lift. Raise the platform to park a second vehicle underneath.<br />
Is shipping really free?
Yes. Free LTL freight to the contiguous 48 states is included in the price of every lift.<br />
How long will delivery take?
Orders dispatch within 2 business days, and freight transit takes 6-9 business days after dispatch.<br />
How does curbside freight delivery work?
Your lift ships fully crated on a pallet. When it is a day or two away, the freight carrier calls you to schedule delivery.<br />
Where do you ship?
We ship to the contiguous 48 United States only. We do not currently ship to Alaska, Hawaii, U.S. territories or international addresses.<br />
How do I track my order?
Use the Track Your Order page with the order number from your confirmation email.<br />
What floor do I need to install it?
A minimum 4 inch thick concrete floor rated at 3,000 PSI. Follow the included manual for anchor and leveling requirements.<br />
How much space does the lift take up?
The overall footprint is 126 inches wide by 229.73 inches long with the ramps, with a post height of 94.88 inches.<br />
What is included with the lift?
The four posts, two runways, cross rails and drive-on ramps, the hydraulic power unit and cylinder, and 14-position mechanical safety locks.<br />
What is the difference between the 110V and 220V models?
Both lift the same 11,000 lbs. The 110V model runs from a standard garage outlet; the 220V single-phase model lifts faster.<br />
Is the lift safe to leave a vehicle on for long-term storage?
Yes. At working height the platform rests on mechanical locks with a slack-cable safety device at each column.<br />
What warranty comes with the lift?
A 12-month warranty on all parts with parts shipped free and labor not included, plus a 3-year structural warranty.<br />
What payment methods do you accept?
Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay and Shop Pay, all at our secure checkout.<br />
What currency are your prices in?
All prices are in U.S. dollars (USD).<br />
What is your return policy?
You have 30 days from delivery to return an unused, uninstalled lift in its original packaging. Return freight is at the buyer’s cost.<br />
What if my lift arrives damaged?
Inspect the crate before signing the delivery receipt. If you see damage, note it on the paperwork and email us photos the same day.<br />
Do I need a permit to install a lift?
Most private-property installs do not require a permit, but requirements vary by location. Check your local building codes.<br />
Can I install the lift myself?
Many owners assemble the KT-4H110 in an afternoon following the included manual. A helper and basic tools are recommended.<br />
How do I contact support?
Email contact@americanautogear.com or call +1 276 268-3669, Monday to Friday, 9am to 6pm EST.<br />
Are the lifts brand new?
Yes. Every lift is brand new and fully crated, shipped from one of five U.S. warehouses.<br />